Freshservice
Collect Freshservice agent, requester, and audit-log evidence through the read-only Freshservice ITSM API to support access-review and change-management audits.
What this connector audits
Checks this connector runs once it's connected. This is the full list; we don't claim coverage beyond what's implemented.
- Agent and role inventory
- Requester / user inventory
- Audit log of admin changes
What we need
Field labels only. We never show secret values here. Credentials are encrypted at rest and used only to run the checks above.
- Auth header value(secret credential)
- API base URL
- Auth header name
- Evidence endpoints (JSON)
Required
Optional
Which frameworks this evidence supports
Freshservice evidence feeds into controls for any framework you run that requires this check type; the same synced evidence can satisfy more than one framework's requirements instead of being collected per audit.
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Wire in Freshservice evidence
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