Ticketing, ITSM, and approval exports
Upload change, incident, access-request, or approval exports from Tier 2 ticketing/PM systems. This is not a general task-automation connector.
What this connector audits
Checks this connector runs once it's connected. This is the full list; we don't claim coverage beyond what's implemented.
- Change/incident evidence
- Optional approved/resolved compliance column
What we need
Field labels only. We never show secret values here. Credentials are encrypted at rest and used only to run the checks above.
- ID column(prefilled: id)
- Name column(prefilled: summary)
- Compliance column(prefilled: status)
- Passing values(prefilled: approved,resolved,done,closed)
Optional
Which frameworks this evidence supports
Ticketing, ITSM, and approval exports evidence feeds into controls for any framework you run that requires this check type; the same synced evidence can satisfy more than one framework's requirements instead of being collected per audit.
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Tell us what you use and what it needs to prove. We'll follow up about adding a connector.
Wire in Ticketing, ITSM, and approval exports evidence
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