Zendesk
Collect Zendesk agent roster, role/permission configuration, and account security policy as support-operations access-control evidence.
What this connector audits
Checks this connector runs once it's connected. This is the full list; we don't claim coverage beyond what's implemented.
- Agent/admin roster and roles
- Account security policy (SSO/2FA)
- Custom role permission configuration
What we need
Field labels only. We never show secret values here. Credentials are encrypted at rest and used only to run the checks above.
- Auth header value(secret credential)
- API base URL
- Auth header name
- Evidence endpoints (JSON)
Required
Optional
Which frameworks this evidence supports
Zendesk evidence feeds into controls for any framework you run that requires this check type; the same synced evidence can satisfy more than one framework's requirements instead of being collected per audit.
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Wire in Zendesk evidence
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