Zoho Desk
Audit Zoho Desk agent roster and department inventory as read-only helpdesk access-review evidence.
Generic connector
Evidence coverage
What this connector audits
Checks this connector runs once it's connected. This is the full list; we don't claim coverage beyond what's implemented.
- Administrator profiles flagged for elevated-privilege access review
- Unconfirmed/pending agent accounts flagged for onboarding review
- Department inventory
Least privilege
What we need
Field labels only. We never show secret values here. Credentials are encrypted at rest and used only to run the checks above.
- OAuth access token(secret credential)
- Zoho Desk organization ID
- Zoho Desk API base URL
Required
Optional
Where this evidence goes
Which frameworks this evidence supports
Zoho Desk evidence feeds into controls for any framework you run that requires this check type; the same synced evidence can satisfy more than one framework's requirements instead of being collected per audit.
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Wire in Zoho Desk evidence
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