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RoPA
GDPR Art. 30 records of processing activities — the register your DPA expects on request, kept current as new processing activities are added.
Processing activities (3)
| Activity | Role | Lawful basis | Data categories | Retention | Recipients | |
|---|---|---|---|---|---|---|
Customer support ticketing Respond to and resolve customer support requests. | CONTROLLER | Contract | Contact details, Support tickets, Account metadata | 24 months after account closure | Zendesk (support platform vendor) | |
Payroll processing Pay employees and contractors and meet tax obligations. | CONTROLLER | Legal obligation | Name, Bank details, Tax ID | 7 years (statutory) | Gusto (payroll provider), tax authorities | |
Product analytics Understand feature usage on behalf of customers to improve the product. | PROCESSOR | Legitimate interest | Usage events, Device identifiers | 13 months | Amplitude |